The following is a suggested pre-recorded telephone script for customers who have missed a service visit.

   (Turn on your speakers to listen to the pre-recorded audio)

AUDIO SCRIPT

Hello. This is an automated message from Hometown Motors. We missed seeing you for your recent service appointment. Please call to reschedule at 772-1611, or re-book on-line at www.hometown.com. If you would like to leave a voice mail, Press 1. To repeat this message, press the number sign.