The following is a suggested pre-recorded telephone script for a service visit customer satisfaction survey.

   (Turn on your speakers to listen to the pre-recorded audio)

AUDIO SCRIPT

Hello. This is an automated message from Hometown Motors. We are calling to ensure you were completely satisfied with your recent service visit. If you were completely satisfied, press 2. If you were not completely satisfied, press 4 and a service representative will call to discuss your concerns. If the vehicle owner isn’t available to take this call, press 7 and we’ll call again in a few days. To repeat this message, press the number sign. You can contact us at 772-1611.