A contact management system comprised of a specialized communications server, hosting custom application software.

The server is integrated with your dealership management system, telephone system and internet connection.

The application software automatically selects customers that need to be contacted, and also contacts customers via a pre-recorded telephone call, email or mailer.

Possible contacts include;

• Due for service reminder
• Appointment reminder
• Appointment no shows
• Special order parts notification
• Follow up on service visit
• Recall notification
• Lost customer recovery
• Any customized notification
• Vehicle Delivery Follow-up

• Auto-pilot mode requires no staff or customer interaction
• Prompt customers to respond via telephone keypad
• Set the number and frequency of contacts
• Emails and mailers may link to a web site or offer coupons