The following is a suggested pre-recorded telephone script to a customer after vehicle delivery.

   (Turn on your speakers to listen to the pre-recorded audio)

AUDIO SCRIPT

Hello. This is an automated message from Hometown Motors. We are calling to ensure you were completely satisfied with your recent vehicle purchase. If you were completely satisfied, press 2. If you were not completely satisfied, press 4 and a representative will call to discuss your concerns. Or you can leave us a message by pressing 1. If the vehicle owner is not available, press 7 and we will call again in a few days. To repeat this message, press the number sign. You can contact us at 772-1611.